Our warranties are designed to protect your investment and provide you with the support you need. If you have a warranty claim and purchased your product from an authorized dealer, please contact them directly for warranty assistance. If you purchased your products through an architect or builder, please contact them to find out the retailer with whom they placed your product order. For those who bought directly from us, you can find all the details about coverage and terms right here. Thank you for choosing RAM Windows & Doors.